Travel Advisor - Weekends

Alfa Leisureplex Group has an opportunity for a Weekend Travel Advisor to join the team at our Central Office in Euxton, Chorley on a Part-Time basis initially.

We are looking for somebody who can work 13 hours a week on Saturday from 9am-5pm and Sunday 10am-4pm, with the potential for additional hours in the week.

We are offering a salary of £8,666 per annum for the 13 hours per week the equivalent of £12.82 per hour regardless of age.

This role is ideal for a student who is looking to study whilst working.

What is the role:

The role is to assist in the smooth running of the call centre; taking reservations predominantly via the phone and over the web for our Holidays. This is a great opportunity to join the team with career opportunities available to progress into other areas or departments within the team.

provide excellent levels of customer service
be confident in your ability to convert general enquiries into sales
have the ability to work under pressure, whilst maintaining a patient, helpful and friendly manner with customers when taking calls, get a real kick out of providing great customer service while having the ability to increase sales where possible
be a confident communicator with an excellent telephone manner
have strong attention to detail
have experience with Microsoft Office packages
have an administration background (desirable)

The Alfa Leisureplex Group is one of the UK's most highly respected coach holiday and hotel companies with a consolidated turnover of over £60 million per year. We are the UK's only employee-owned Travel Company and our brands include Leisureplex Hotels, Alfa Travel, which includes Alfa Scotland.

Leisureplex Hotels own and operate 24 hotels in the UK's most popular seaside locations. We have a combined bed stock of 2,050 rooms and achieve strong all year-round occupancies due to our sister brand Alfa Travel, Alfa Scotland plus our links to other coach operators and group organisers. We also cater for Self-Drive guests and direct hotel bookings.

As an employee-owned business with over 900 employee partners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.

Bi-annual tax-free dividend due to our employee-owned status (over £1,000 last full year)
Funding for any relevant training courses to aid your development
Job Security - our employee-owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme - Health Assured
Length of service rewards
Build your pension - we have a pension scheme in place that the Company contributes towards
Reward, recognition engagement programs