Team Members - Part Time

To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassing our brand values.

Customer

• Deliver outstanding customer service, at all times.


• Meet and greet customers in a friendly, approachable and polite manner.


• Work within our clubhouse bar areas serving food and drink ( where applicable )


• Fulfil all reasonable requests from customers to ensure their comfort, satisfaction and safety.


• Deal with challenging situations by demonstrating empathy and understanding, being empowered to make a decision to resolve.


• Place the customer at the heart of everything you do.


• Take feedback from customers on board and feed this back to your line manager.


Team

• Share your knowledge and any key learnings with the team.


• Be involved and actively contribute at team meetings.


• Build and maintain good relationships with all team members.


• Be willing to take on jobs to support your team members.
  
  Customer-focused


• Motivated/Driven


• Team Player


• Passion to achieve


• Problem-solving approach


• Well organised


• Good time management


• Positive and friendly attitude