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Retail Sales Advisor

TOTALLY PLC

Retail Sales Advisor

£24003

TOTALLY PLC, Wigan

  • Part time
  • Permanent
  • Onsite working

Posted 1 week ago, 21 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: ef8f8bedcccc43e49a814c9c30af4cfd

Full Job Description

  • Deliver great customer service in line with our 'Mr Wicked Cares' structure

  • Accurately process customer purchases to ensure stock accuracy

  • Complete customer refunds and credits

  • Maintain high store standards through cleanliness, presentation and overall store image

  • Keep up to date with, test and demonstrate all of our products

  • Assist with stock counts and highlight any discrepancies to the Store Manager

    Be professional, enthusiastic and friendly

  • Want to be a part of a Company that will support and develop you

  • Have experience in achieving sales targets or KPIs

  • Have excellent communication skills

  • Believe in giving every customer the best service

  • Thrive in an environment where you feel valued

    At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people's lives and make a real difference.


    • Our success comes from 15 years of building outstanding teams that care about our customers. Our teams have an excellent product knowledge and a commitment to ensure that every customer receives a personalised service.

    We like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.

    All of our e-liquids are manufactured by us, here in the UK and go through rigorous testing to ensure they are of the highest quality, whilst also offering the best variety of e-cigarettes on the market.

    You don't need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being "totally wicked" in everything we do!

  • Be comfortable with lone working

  • Be flexible to work across 7 days

  • Be over 18


    • In return, we'll give you:
  • A competitive salary

  • Branded uniform

  • 22 days holiday (plus Bank Holidays)

  • Ongoing training, development and career opportunities

  • Generous staff discount

  • Healthcare Cashplan

  • Cycle / Tech schemes

  • Holiday Buy and Sell scheme

  • Learn to Drive scheme

  • Quarterly Recognition Awards

  • A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!, Cycle to work scheme

  • Employee discount


    • Schedule:
  • Day shift


    • Supplemental pay types:
  • Bonus scheme


    • Application question(s):
  • Our team members in Totally Wicked need to have flexible schedules that include evenings, weekends, and some holidays. Please describe your availability.

  • Have you ever worked for a business that implemented a specific sales structure or strategy guide for interacting with customers? Please describe your experience and how you adapted to this structure.

  • Can you provide examples from your past experiences that would demonstrate how they would be advantageous for a position at Totally Wicked?

  • Do you drive with access to a vehicle? (Not a pre-requisite but advantageous)