Restaurant Manager
The Derwentwater Hotel
Restaurant Manager
Salary Not Specified
The Derwentwater Hotel, Cringleford, Norfolk
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 21 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: aec3bea4a5284c729e2d4a4d698c6548
Full Job Description
- Control the Restaurant operations including Breakfast, Lunch and Dinner Service.
- To be out and about in the hotel, managing the day to day operation and ensuring exceptional guest service at peak times.
- You would control costs through correct stock usage, storage, rotation, par stock levels maintained and minimise waste to meet with Company standards.
- Keeping the team up to date about departmental, hotel and company activities through daily communications
- Ensure prompt resolution of customer complaints and keep a close eye on customer feedback through Trip Advisor and other sites, taking on board feedback and making recommendations for changes.
- To lead and develop an energetic workforce, with involvement in recruitment, learning and development, team engagement initiatives and all other people management responsibilities
- To ensure the Company Health and Safety, Food Safety and COSHH legislation are adhered to; this will involve carrying out appropriate training.
The ideal candidate would posses excellent knowledge of food and beverage and be passionate about hospitality. At least two years in a similar position is essential along with excellent, team management skills., Excellent Customer service skills, standards driven, good organisational skills - To be able to make decisions in a fast paced environment and to enjoy it
- To be great at up-selling - anticipating customer needs as well as improving the bottom line
- To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
- To be able to communicate to and motivate your team providing day to day leadership and direction
Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK's largest independent hotel group., Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British - fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values. - Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Instant access to Perkbox; giving you 24/7 access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
- Food and Beverage discounts at all our hotels
- On-going incentives and rewards
- Opportunities to move between hotels and grow with the group
- Meals on duty
The Derwentwater Hotel is among the most popular luxury hotels in Keswick, with 16 acres of grounds and gardens, as well as a restaurant, bar, and conservatory. If you prefer a slightly different style of holiday or short break, you could consider our adjoining Derwent Manor Apartments - 19 self-catering apartments set on their own grounds and with easy access to the hotel's bar and restaurant.
The Derwentwater hotel has 47 rooms including twin, double, and family rooms with access to free parking and WiFi. Guests can also relax at the Derwent bar and dine at the hotels' Deer's Leap restaurant that serves a selection of modern and traditional dishes. A range of entertainment is also provided in the evenings.
Pets are welcome in selected rooms, so your four-legged friends get to enjoy the beautiful scenery with you.
Derwentwater Hotel is located in Keswick, a small town that is one of the Lake District's most popular destinations. The area is well known for having some of the most beautiful natural scenery anywhere, including the breathtaking Derwentwater Lake. The lake is a wonderful place to unwind and appreciate the views, while it is also a popular spot for water sports and other aquatic activities.
For people who feel like exploring, there are the nearby peaks that offer some of the most stunning vistas that you could imagine so make sure you bring your hiking boots. With such a wide range of activities to choose from, our hotel in Keswick makes for a great location that's suitable for all members of the family. Find out more in our local guide.