Quality and Systems Manager

We are always advancing to improve the way we work, to develop our team members for their personal growth and for the future needs of our customers, to deliver the most innovative solutions in the market, and to enhance the communities in which we live and work., Purpose of Role: To manage and maintain a quality management system. Plan and conduct quality audits ensuring the site maintains its BRC and ISO standards. Effectively monitor and drive quality at site level to meet operational quality KPI's.

Main Tasks:

· Drive the demands of the business in terms of quality, hygiene and policies & Managing investigation, Corrective Actions.

· Drive customer confidence through effective communication

· Drive and Conduct effective reporting and feedback on customer complaints.

· Drive the requirements of BS EN ISO 9001:2015 and BRC Global Standard for Packaging & Packaging Materials are implemented and maintained.

· Maintaining and controlling effective hygiene and quality systems.

· Maintaining records to demonstrate the effective operation of the quality system.

· Managing audits and quality meetings.

· Involvement in Operational & Improvement meetings and activities at sister sites at Divisional Levels.

· Utilizing quality data trends to assist management action.

· Working with employees at all levels to promote hygiene and quality awareness, and Standards.

· Liaise with customers and organize visits at both plant and customer site.

· Conducting supplier audits as necessary.

· Drive a strong quality awareness culture throughout the business and initiating, encouraging and measuring quality improvements.

· Drive and develop the quality team through effective assessments

· Conduct effective monthly quality meetings using effective and accurate data

· Demonstrate at all times a proactive and flexible approach and to carry out any other reasonable duties as and when directed by the Production Manager

· Management, Development and Implementation of Inspection and testing processes and procedures.

Key performance measures:

• Site leadership.


• Customer complaints per period.


• Continued Conformance to Accreditation Standards (BRC and ISO).


• Quality culture.


• Quality response time and close out to all complaints.


• Cost of quality.


• Parts on hold.


• Scrap rate.


• Open claims.


• Effective action plan.


If you are a motivated individual with a passion for manufacturing and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.

At Berry Global, we create innovative packaging and engineered products that we believe make life better for people and the planet. Harnessing the strength in our diversity and industry leading talent of 46,000+ global employees across more than 265+ locations, we partner with customers to develop, design, and manufacture innovative products with an eye toward the circular economy. The challenges we solve and the innovations we pioneer benefit our customers at every stage of their journey.