PHC Scheduler

NHS Midlands and Lancashire (ML) is seeking an enthusiastic, highly motivated individual with excellent communication, interpersonal and organisational skills to work within the PHC Scheduling Team. To arrange/schedule patient care assessments and reviews for case management clinical colleagues - contacting individuals, family members/representatives and other relevant professionals as required., This is a busy team that supports the overall Personalised Healthcare Service to ensure that patients/representatives have a positive and seamless experience.

The main duties of the job are arranging patient assessments and booking these into our clinician calendars and liaising with patient's next of kin and social services.

The post holder will be required to work under their own initiative as well as working as part of the wider administration team. Excellent interpersonal skills and communication skills are essential plus an ability to deal with highly sensitive and confidential information.

Please note that this role is hybrid working from home but the post holder will be required to attend the office for meetings, Appraisals and essential onsite working at Cardinal Square, Derby.

The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.

NHS Midlands and Lancashire (NHS ML) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.

Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.

You will be expected to act as part of the wider administration team for Personalised Healthcare (PHC) Derbyshire.

This is a busy and demanding role and the ability to prioritise whilst multi-tasking is essential.

The Personalised Healthcare (PHC) service is commissioned by the Integrated Care Board (ICB) to provide PHC services for the Derby and Derbyshire Integrated Care Board.