Hotel Night Team Member (Reception, Cafe, Porter)

Kabannas

Hotel Night Team Member (Reception, Cafe, Porter)

£24835

Kabannas, Newcastle upon Tyne

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 21 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f33921fd49f74104accdcbaf602f7e6f

Full Job Description

Are you ready to be part of something amazing? Join us in revolutionising the budget accommodation sector - Kabannas are looking for a night owl with a passion for hospitality? As a dedicated Night Porter / team member, you'll play a vital role in ensuring a smooth, safe and enjoyable experience for our guests during their overnight stay.,

  • Be the ultimate ambassador for both Kabannas and your incredible city.

  • Provide a warm and friendly welcome to guests during late check-ins and deal with any queries overnight.

  • Assist with general cleaning duties to maintain a clean and inviting environment.

  • Prepare and serve basic food and beverage items during the overnight cafe service.

  • Support breakfast setup and preparation for the next day.

  • Ensure security and safety by monitoring the premises and performing regular patrols and compliance checks.

  • Handle guest inquiries and requests with professionalism and efficiency.

  • Maintain accurate records and complete any necessary administration.

    Strong communication and service skills to assist guests effectively.

  • Basic knowledge of food and beverage preparation.
    Attention to detail and the ability to multitask in a fast-paced environment.
    Ability to work independently and handle situations calmly and responsibly.
    You must have the right to work in the UK for this role.
    Experience in a customer facing role or general hospitality.

    Previous experience in a night porter or overnight reception role preferred.

  • Big discounts on food, beverages, and accommodation

  • Paid day off for your birthday

  • Access to Kabannas discount portal to save on your weekly groceries or gym membership

  • Paid volunteering time (to give back to the community)

  • Enjoy peace of mind with life assurance and a health cash plan

  • Enhanced family-friendly policies to support your work-life balance


  • Opportunity for Growth:
    As Kabannas continues to grow, so do the opportunities for promotion and career advancement. You'll be part of an exciting journey!
  • We're Hiring:


  • We welcome a part-time and full time role, from 16 hours to 37.5 hours per week with the possibility of extra hours to cover holidays.