Automation Process Controller (Nights)
Lineage Logistics
Automation Process Controller (Nights)
£31600
Lineage Logistics, Peterborough
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 17 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: bc0f5340201f4971a3679b752b3a7c9b
Full Job Description
Take an active role in investigating stock queries and discrepancies influenced by internal requests and customer queries
Support in systemically ensuring the smooth flow of stock inbound and outbound to our Coldstore
Manage and maintain Automation and WMS systems
Monitor and report system performance
Liaise with the engineering team to rectify faults
Action and monitor the site shared inbox, ensuring email queries are answered in an appropriate time frame
Provide excellent Customer Service to our numerous customers through email and by phone
Maintain commitment and positive relationship with customers
Provide data to customers to improve performance and support in ensuring the site meet KPIs
Manage the NCR process, ensuring customers are informed of any discrepancies
Set pick up's / delivery appointments based on service and schedule requirements
Interface with customer base to facilitate problem resolution and improvement opportunities
Ensure carrier / customer accessorial costs are communicated timely
Professional customer services and organisation skills
Strong eye for attention to detail
Excellent verbal and written communication skills
Self-motivated, team player with the ability to use own initiative.
Administration skills Knowledge on warehouse system software
Good numeracy and literacy skills
PC Literate including MS
Experience of customer care in shipping and transportation essential
Experience of working with WMS (warehouse management systems) is a bonus but not essential
At Lineage, helping to feed the world is more than a job it's a purpose we live every day. Lineage is the world's largest and most innovative provider of temperature-controlled logistics solutions., Social environment with a team who like to support each other to achieve goals, with recognition schemes, site events such as barbecues and shared spaces to enjoy lunch and rest breaks together
Support your emotional well-being with access to a 24 / 7 employee assistance phone line offering confidential free counselling and advice
Job Reference : INDUK
Why Lineage?
We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia-Pacific, and South America.
At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world.
This means working at Lineage is not just a job it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world.
As a member of our team, you will be a critical link in the food supply chain.
Our shared purpose drives everything we do in all parts of our organisation, from the warehouse floor to the office. Our team members are passionate about the impact they make every single day.
Working hours : Sunday to Wednesday Nights 18 : 00 to 0 : 430, working 40hrs per week 10hr shifts and 30 min unpaid break daily
Salary : £31,595.20 per annum. Paid monthly., As a Lineage team member, we aim to provide everything you and your family need to thrive. That's why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us plus generous financial rewards when you successfully refer new employees.
This is enhanced by recognition schemes (so that your hard work won't go unnoticed), plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union.
Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24 / 7 employee assistance phone line, which offers confidential counselling and advice.
With all of this offered against the backdrop of a fun and social environment in which you will be supported by a team who enjoy helping each other in achieving their goals, we are confident you will excel with us.